Instore Customer Services

We only accept CASH and EPS as the payment methods of SOGO Gift Certificates.

Sales memos of SOGO Gift Certificates are not eligible for SOGO lucky draws, lucky games, gifts or free parking redemption.

SOGO Gift Certificates available at:
SOGO Causeway Bay: SOGO CLUB 11/F CLUB Concierge

Terms & Conditions

• All SOGO Gift Certificates are not refundable and not exchangeable for cash.
• All SOGO Gift Certificates are not exchangeable for other face value.
• Each SOGO Gift Certificate can only be used once at one brand merchant. No limitation on the quantity of SOGO Gift Certificate used for each transaction.
• All SOGO Gift Certificates are valid for 3 years from the date of issue. It would be void upon its expiry.

SOGO Hong Kong Company Limited and BOC Credit Card (International) Limited proudly present you the SOGO Visa Signature Card and the SOGO Visa Platinum Card. Enjoy the exclusive offers at SOGO Hong Kong and savor the best in life!

Enjoy the following Exclusive Privileges:

• Year-round 5% cash rebate when shopping at designated merchants in SOGO Hong Kong*
• Instant 5% cash discount at SOGO Freshmart every Monday*
• BOC SOGO Visa Signature cardholders are entitled for 5% cash rebate on mobile payment
• HK$500 SOGO eGift Certificate
• SOGO Hong Kong x SOGO Japan & Seibu Japan Special Promotion
• 10% Discount at Wa-San-Mai Japanese Restaurant
• Invitations to SOGO Hong Kong Events
• Gift Point Reward Program
• Interest-free Installment Privileges
• First year annual fee waiver

*To be eligible for the offers, customer must settle the full payment by a BOC SOGO Visa Card using either a physical card or by means of mobile payment (including Apple Pay/Google Pay/Samsung Pay).

Terms & condition apply. Please refer www.bochk.com/s/a/sogocard_e for details.

To provide a convenient and flexible shopping experience at Freshmart, our delivery crews sincerely deliver your goods to your home if you purchase over HK$600.

Upon single purchase of HK$600 or above at SOGO Freshmart, customers can enjoy free delivery service.

At SOGO CLUB, we aim to make your wedding a perfect one. Our dedicated and professional staff will assist you and your other half in selecting the most favorable and suitable wedding gifts. With SOGO's wide selection of prestigious world-class items ranging from luxurious jewellery to fine tableware, you are sure to get your dream wedding presents for a brand new life from your beloved friends and relatives. As a blessing to you, SOGO Wedding List Service is free of charge and we offer delivery services as well.

*This service is available at Causeway Bay store only.